Privacy Policy

This Privacy Policy applies to the services of michael & julie toronto, located in Toronto, Canada, and reachable at info@michaeljulietoronto.com. We value the privacy of our customers and ensure that all personal information you provide to us is handled with the highest level of confidentiality and care.

Information We Collect

We collect the personal data you provide when placing an order, creating an account, or interacting with our website. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information (securely processed via trusted payment providers)

  • IP address and device information

  • Website activity, such as browsing behavior and preferences

This information helps us provide a smooth and secure shopping experience.

Purpose of Data Processing

We process your personal data for the following purposes:

  • Order fulfillment, including processing, packaging, and shipping

  • Customer service and support, ensuring fast and helpful assistance

  • Sending updates, such as order confirmations, shipping notifications, and relevant service messages

  • Website optimization, allowing us to improve user experience, performance, and security

  • Fraud prevention and security monitoring to protect both you and our platform

We process only what is necessary and never use your data for unrelated purposes.

Sharing Your Information With Third Parties

Your data is only shared with trusted third parties when necessary to perform our services, such as:

  • Payment providers

  • Shipping and logistics partners

  • IT service providers

  • Legal or regulatory authorities (only if required by law)

We never sell your data to third parties.

Retention Period

We do not store your data longer than necessary. Retention periods depend on:

  • Legal obligations

  • The purpose of collection

  • Your activity and archived orders

Once data is no longer needed, it is securely deleted or anonymized.

Cookies

Our website uses cookies to enhance functionality and improve performance. These cookies help us:

  • Analyze visitor behavior

  • Personalize website content

  • Support marketing and ad performance

You may adjust your cookie settings at any time through your browser.

Your Rights

Under applicable privacy laws, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to the processing of your data

  • Request data portability

To submit a request, please contact us at info@michaeljulietoronto.com.

We aim to respond to all requests within a reasonable timeframe.

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Company Name: michael & julie toronto
Email: info@michaeljulietoronto.com